Deliveries

Deliveries and returns

The standard method of dispatch is the Colissimo's "COLISSIMO INTERNATIONAL" option, which includes a tracking number but doesn't require a signature.

For more information and delivery timing estimation go to : http://www.colissimo.fr/GC/accueil.do [fr]

The transport of your parcel will generally begin 48-72 hours after we receive your payment.

If you wish your package to be shipped with express delivery (or with a signature required), additional costs apply, please contact us.

We can for example ship using UPS or other major transport services. We can use your account number for those services if you provide it to us.

Whatever is the chosen method of dispatch, we will provide you as soon as possible with a link which will allow you to track the delivery of your parcel online.

To track Colissimo packages, go to :

http://www.colissimo.fr/portail_colissimo/suivre.do?language=en_GB 


You must use your tackind ID as such : http://www.colissimo.fr/portail_colissimo/suivreResultat.do?parcelnumber=XXXXXXXX&language=en_GB where XXXXXXXX is your tacking number.

Alternatively, you can track from all over the world using this service :

http://www.track-trace.com/post

You can also use this service :  (DHL by example):

http://www.track-trace.com/

The shipment charges includes packaging, handling and mail expenses.

They can contain a fixed part and a variable part according to the price or to the weight of your order.